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Read What Our Patients Are Saying...

Patient Satisfaction Survey Comments - Spring 2014

 


"I am glad I received this survey because I wanted to tell someone about the excellent care I received.  Your staff is amazing and they were so attentive to all of my needs.  I am extremely impressed with the level of care I received and the kindness and compassion of your staff.  Thank you."


"In all of the years I have been coming to this facility. I have always been treated with up most respect & consideration. Dr. Thomas has always explained the medical terminology in the way I can understand it and is very patient, takes the time."


"Exceptional Care!"


"I feel confident with the healthcare I received."


"Steve is fantastic, front desk is great. Over all A+"


"Amy and Steve are both great. No issues or problems, very comfortable with Amy."


"Everything is great at this time. Thank you and keep up the good work."


"Dr. Ajmere is detail oriented, a good listener, and very professional."


"We love it here! Best shots ever!"


"We love everybody!!"


"The office staff was excellent getting me checked in, answering questions and being nice."


"Steve is excellent, professional w/a great personality"


"I think Steve is great."


"Steve is very helpful"


"Amy was wonderful, thank you!"


"I have already recommended them to others!"


"Good visit as always. Very nice staff."


"Later hours at South Elgin facility"


"My only suggestion would be to have later work hours to better serve patients that work during the day."


"Dr. Thomas was courteous and helpful."


"My family has been going to Steve for a while now. He is a GREAT doctor."


"Steve is truly the best. Very understanding & kind. I will only see him. I will always recommend this practice. Thanks."


"The nurses are all listeners!


"Shannon is the best"


"Steve has been the most helpful in all my medical needs. I am moving out of state and he will be missed"


"Staff is friendly. Amy Frazer is very personable- thorough. Explains everything in detail."


"Amy is the first person my daughter and I ask for. She is extremely friendly and informative- Awesome!"


"Knowledgeable, friendly, well trained, likeable staff. Treat you like family. Best place for primary care I've ever been too. Highly recommend."


"Steve Rocks!! ♥"


"Excellent care!"


"Dr. Ajmere is awesome."


"Dr. Thomas listens to me and she is extremely patient and warm. I’m sure she is busy but she has time for all thoughts. The best doc I have ever had."


"A few more TV Monitors with general subjects. A few more outdoor magazines."


"Thank you for the wonderful service!"


"The staff and Amy are always attentive and I receive excellent care."


"Amy is a great doctor! Very patient- glad I found her! Irene very friendly also."


"I think you should get a vending with healthy products for your lobby."


"You do just fine."


"Need remind f/u check- up time."


"Wonderful place. Don’t need to change."


"Overall a very very very good experience."


"Dr. Catherine Thomas is the bomb! Excellent!"


"Keep the wait time as short as possible"


"No specific suggestions at this time. Satisfied so far. Been coming here since 1988!"


"Very good, thanks!"


"Less waiting time in most cases."


"Love everybody!"


"Wouldn’t go anywhere else!"


"Nothing, everything was perfect!"


"Love you all!"



  Patient Satisfaction Survey Comments - Spring 2013

 


 

 "Everything is great. Thanks. I appreciate the opportunity for feedback"


"Amy and staff were wonderful! My condition and treatment was explained to me very well. I was seen right away and did not have to wait which meant a lot since I was not feeling well. Very attentive and caring staff!"  
   

The staff and providers here are always friendly, knowledgeable and kind. The BEST!"

"Steve made this visit very comfortable. The nurse was super nice and friendly. I would highly recommend them."


   
"Dr. Thomas is the best!"

"Steve is fantastic! Waiting room décor seems outdated, though I don’t come to see that. I came to see a great doc!"


"Very professional and courteous very satisfactory."


"Amy has always been awesome!"


"Steve is the best!"


"There is nothing. This staff and office is always helpful, professional and on the ball! I recommend them all the time. My kids always feel comfortable here "


"I appreciate the availability of appts."


"My husband and I have always asked for Steve or Amy. They always make you feel comfortable and I can ask anything and not feel embarrassed."


"No suggestions at the moment. Great care has always been provided for my family. Thank you!"


"I have recommended  Amy numerous times"


"Nothing more I can think of, very pleased how I’m taken care of."


"Very fine Staff."


"Steve Thiel is awesome!"


"I like everything about this office!"


"Very nice TR."


"Always great service!"


"Maintain current standards."


"Amy Frazer is just awesome"


"Outstanding service for many years."


"Great Job. Thank you!"


"Primary doctor is Dr. Thomas. I personally have not seen her for a visit because I’m very comfortable w/Steve and his knowledge."


"Dr. Thomas is super. Thank you."


"It’s all good. Thanks."


"We have been seeing Steve for years and he's great!"


"Everyone is nice and kind. Steve is great PA that has a lot of info and medical background."


"Steve was great!"


"Amy is wonderful. Very personal!"


"Steve and his staff are awesome! He is the only one my family will see!"


"Never had any problems! Keep up the good work guys"


"Everyone here is excellent! Amy Frazer is the best!"


"Amy explained everything thoroughly. Super clean about what is going to happen and what it all means. I normally see Steve Thiel but Amy is excellent also!"


"Amy is very sweet – Keep her."


"Nothing! Any wait is a fine trade-off for the excellent service."


"I love you guys!"


"Professional staff – Great Patient care provider!"


"A++"


"This office and doctor are amazing! She is very nice/personable/informal! Would recommend her to anyone!"


"Steve was very helpful and went above and beyond! Great service!"


"Steve Thiel is an excellent provider. I would recommend him to anyone. He is very patient and thorough."


"I love Nancy at your front desk! So sweet and friendly. The nurses on staff (Jenny) very friendly and comforting. Dr. Thomas is very patient and wonderful. Always makes me feel like she really cares for me."


"The girls + Dr. Thomas are wonderful and very considerate."


"This office has always been fine with me. I would not go anywhere else."