Policies and Pre Visit

Patient Portal

Office Locations


St. Charles Office
2570 Foxfield Rd, Suite 100
St. Charles, IL 60174
Phone: (630) 584-1950
Fax: (630) 584-8994
Driving Directions


South Elgin Office
472 Briargate Drive
South Elgin, IL 60177
Phone: (630) 584-1950
Driving Directions


For patient related information, please use the Patient Portal

Please arrive 15 minutes early to complete new patient paperwork. Same Day Appointments are available most days.

Copays are collected at time of service.

Non-insured patients may make payment arrangements at time of service, if they are unable to pay the appointment in full at the time of service.

Late Appointments

0-10 minutes – patient will be worked into the schedule

15 minutes and more – the patient may have to reschedule for another day, depending on the physicians’ schedule.

24 hours notice requested for any cancellation

Missed appointments will be charged a $25 No Show Fee.

Prescription refills
– please allow 48 hours so the physician has time to adequately review your chart and "contact the pharmacy.

Record Copies
– please allow up to one week to comply with your request. There may be a fee (per page) if the chart is over 10 pages.

Forms completed separate of an office visit will have a $20.00 fee billed to your account

o   Please allow 2 weeks for completion of forms. Should your forms require immediate attention, you will be asked to schedule an office visit.

Financial/Billing Policy 

    To ensure the best service and timely processing of your claims, we ask that you supply us with your updated insurance cards at each appointment. We will bill according to the information you provide us at the time of your visit. Please notify us of any changes to your insurance, address or personal information as soon as possible.
              You are responsible for any copays, coinsurance, deductible or non-covered charges remaining as determined by your insurance.

              You may be asked to sign a waiver for preventive health exams, including school, sports and work physicals.  You must verify your preventive benefits with your insurance carrier prior to coming for your visit.  Physicians will not "recode" visits based on your insurance coverage.  If you are coming in for a non-covered service, please be prepared to pay for the service in full.